This Credit Reporting Policy relates to the collection by Lion Pty Ltd (ABN 50 128 004 268) and its subsidiaries (LION/we/us/our) of credit related information that is covered by Part IIIA of the Privacy Act 1988. It is not intended to cover other categories of personal information which are governed by our Privacy Policy.
This policy contains important information about the credit reporting bodies to whom we disclose your credit related information and your rights in relation to any credit related information that we hold about you.
The main types of credit related information we collect include:
We typically collect credit related information in the following ways:
We hold your credit related information in hard copy and electronic formats. We take reasonable steps to destroy or permanently de-identify your credit related information when it is no longer needed.
Our main purposes in collecting, holding, using and disclosing your credit related information are:
If you choose not to provide us with credit related information, we may not be able to process your application for credit and/or provide you or your related entity with access to our credit service.
We may disclose your credit related information to the following credit reporting bodies:
CreditorWatch
GPO Box 276
Sydney, NSW, 2001
ABN: 80144644244
Email: [email protected]
Phone: +61 1300 501 312
CreditWorks Data Solutions Limited
1 Ngaire Avenue, Epsom,
Auckland 1051, New Zealand
NZBN: 9429036553129
Email: [email protected]
Phone: +64 9 520 0626
illion Australia
PO Box 7405, St Kilda Rd
Melbourne VIC 3004
Email: [email protected]
Phone: (03) 9828 3447
You have a right to request a credit reporting body not to use your credit related information if you believe on reasonable grounds that you have been or are likely to be a victim of fraud. You may also request a credit reporting body not to use your credit reporting information for the purpose of pre-screening direct marketing by a credit provider. If you would like more information about how a credit reporting body manages credit related information, please see their applicable privacy policy. illion’s privacy policy is available here.
We may disclose your credit related information outside Australia in accordance with our Privacy Policy.
Our processes for storing and securing your credit related information are described in our Privacy Policy.
You have a right to access the credit related information we hold about you. We will comply with any request to access your credit related information that you send us by email at [email protected], except where applicable laws allow us to refuse to do so. There is no charge for making a request for access, however we may charge you a reasonable administration or retrieval fee for costs incurred with providing access in accordance with your request.
You also have a right to seek to correct any credit related information we hold about you that is inaccurate, incomplete or out of date. If we do not agree with your correction request, we will provide you with a notice explaining our decision and how you can complain about our decision. There is no charge for making a correction request or for the correction of your credit related information.
If you believe that we have not complied with our obligations under Part IIIA of the Privacy Act 1988 or the Credit Reporting Code, you may contact us by sending an email to [email protected] or by phone on 1800 677 852.
We acknowledge and take very seriously every privacy query we receive. LION will endeavour to respond to you within 20 business days. If you are not satisfied with the way your complaint is handled, you may contact the Office of the Australian Information Commissioner on 1300 363 992 or by completing the OAIC’s online complaints form.
We may change this Credit Reporting Policy from time to time and we will notify you by posting an updated version of the policy on our website. We recommend that you review our website regularly to ensure you are aware of our current Credit Reporting Policy.