Product Quality Issue

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Product Quality Issue

Please complete the form below to submit your enquiry

Product Details

Product Name

Product Type

Product Format

Please describe the issue in detail

Product Best Before Date & Time Stamp

How many cans or stubbies have this issue?

Samples Remaining

⚠ Important: Please Retain Samples

Please keep all product samples, cans, bottles, and original packaging until your product feedback has been fully resolved. We may arrange for a product return to conduct further quality testing.

Do you have any of the affected cans or stubbies left?

Photos Required

We take product quality seriously. Please upload clear, well-lit photos of:

Product Identification: The specific issue with the can or stubbie.
Production Details: Batch code/expiry (base or neck).
External Packaging: The original cardboard or wrap.

Attach supporting photos here

Place of purchase

Store

Suburb/Town

Your contact details

Full Name

Mobile Number

Address details

Postal Address

Please provide a physical street address for any correspondence.
Note: We cannot accept PO Boxes.

Frequently Asked Questions

FAQ subtitle, if needed

My business is a Small Business under Lion’s purchasing terms and conditions, but I am not registered under the Australian Government’s Small Business Identification Tool. What should I do?

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